Student Grievance Procedure

Student Grievance Procedure

Medstar Academy
14100 N 83rd Ave, STE 230
Peoria, AZ 85381

Student Services Telephone Number: (623) 773-9000

In the event of a complaint, dispute or grievance, all students should follow the following procedures:

  • Complaints directed at an individual staff or faculty member must be discussed directly with the individual involved. Many times, addressing the issue right away resolves the problem.
  • If after addressing the issue and you feel that the matter remains unresolved, you must submit a Formal Complaint, in writing, to the Campus President or their designee within five (5) business days excluding Saturdays and Sundays, State and Federal Holidays. The Campus President or designee will respond, in writing, within five (5) business days excluding Saturdays and Sundays, State and Federal Holidays.
  • If the complaint cannot be resolved after exhausting the institution’s Grievance Procedure, the student may file a complaint with the Arizona State Board for Private Postsecondary Education. The student must contact the State Board for further details. The State Board contact information and address is:

Arizona State Board for Private Postsecondary Education
1740 W. Adams St. Phoenix, AZ 85007 STE 3008

Telephone: (602) 542-5709
Fax: (602) 542-1253

Website: Arizona State Board for Private Postsecondary Education

Updated: August 15, 2018